Search results for " food service"
showing 8 items of 8 documents
ICT for external use in Croatian four- and five-star hotels
2016
The Purpose – The objective of the paper is to examine the implementation of advanced technology and promotional supports in hotel companies and to compare their performance in four- and five-star hotels. More specifically, ICT for external use are analysed, i.e. customer relationship management (CRM), communication with customers, promotional supports, and online order receptions. Design/Methodology/Approach – The empirical research took place in 38 upscale (26 four and 12 five-star) hotels located in Croatia, in the regions of Dalmatia, Istria, and Kvarner, and in the city of Zagreb. The data were collected through a structured questionnaire administered mainly during personal interviews …
Evaluation of customer satisfaction with the hospital catering system in the city of Palermo (Italy) [Valutazione della Customer Satisfaction nella “…
2009
Obiettivi: lo scopo dello studio è stato quello di rilevare la ”customer satisfaction” nella ristorazione ospedaliera di pazienti ricoverati in due strutture pubbliche (Azienda Ospedaliera Universitaria Policlinico e Presidio Ospedaliero Asl 6) ed in un Presidio Ospedaliero privato di Palermo, valutandone le differenze anche in relazione alla diversa tipologia di preparazione dei pasti, con “cucina centralizzata”, nel pubblico, ed “in loco”, nel privato. Metodi: l’indagine è stata realizzata con questionario a risposta multipla mediante intervista diretta, somministrato a 207 pazienti, su 227 presenti, che hanno collaborato all’inchiesta. Risultati: Giudizi favorevoli sono stati espressi so…
An Anthropological Insight on the Commonalities between Tourism and Archaeology
2019
Over the years, archaeology maturated towards something else than a scientific discipline. Archaeological sites are culturally showed as emerging and recycled tourist attractions (Robb 1998; Bateman 2006; Rowan & Baram 2004; Karlsson & Gustafsson, 2006). At a closer look, tourism is understood as a leisure activity which is enrooted in the needs of relaxing and evasion while archaeology -as a knowledge platform which is based on scientific method- explores the history of ancient cultures. This raises a more than interesting question respecting the commonalities and differences between archaeology and tourism. To some extent, archaeologists find ancient relics and objects whi…
Tracing multisensory food experiences on Twitter
2021
How a food, or a dish, is named and how its components and attributes are described can all influence the perception and the enjoyment of the food. Therefore, tracing patterns in food descriptions and determining their role can be of value. The aims of this study were the following: (1) to describe the multisensory food experience as represented in microblog entries concerning food and drink on Twitter, (2) to provide an overview of the changes in the above-mentioned food representations during the period 2011‐20, and (3) to contribute to a broader understanding of the human‐food relationship as reflected on social media ‐ in this case Twitter ‐ and outline its potential utility for the res…
Litoral Mediteráneo : el nivel de satisfacción turístico en la provincia de Valencia
2019
Se evalúa el nivel de satisfacción en turistas y visitantes de Canet d’en Berenguer, Cullera y Oliva, municipios pertenecientes a la provincia de Valencia en la Comunidad Valenciana, España, mediante una encuesta de satisfacción que se aplicó a 669 individuos. También, de forma abreviada, se presenta la oferta turística de estos destinos turísticos, basados en datos del año 2017, donde se evidencia preferencia por los destinos turísticos de playa, con una marcada presencia de turistas nacionales que desarrollan actividades familiares. Además, se comprueba que el nivel de satisfacción con los destinos es elevado, con intensión de volver, incluso en períodos hiemales. Se recomienda la incorpo…
La gastronomía bien templada. La cocina quechua
2005
Un acercamiento al léxico sobre cocina en lengua quechua nos podría proporcionar algunas claves sobre su importancia en tiempos del imperio inca y sobre la que tiene, en el momento presente, la cocina patrimonial del Perú . No hace mucho un hablante de quechua nos decía convencido : " Piru llaqta wayk'uyninqa sumaqnin" (" la cocina de Perú es realmente exquisita").
Las lenguas como patrimonio : el principio de prioridad
2000
El primer paso en todo aquello que comprende el ámbito patrimonial es el reconocimiento de la herencia recibida. Luego hay otros: su conservación y ampliación y finalmente su transmisión a los descendientes.Todo esto ha sucedido con el quechua y el aimara en Perú, como si la lengua fuera ajena a los bienes nacionales. Es tan sagrada una piedra de Machu Picchu como una palabra de estas lenguas: tan importante es el lntiwatana, anteayer descubierto y hoy lacerado, como el significado de sus dos lexemas juntos lnti "sol", watay "atar, calcular su recorrido".
Towards a more sustainable food Supply chain: opening up invisible waste in food service
2016
Future challenges to the global food supply chain are complex. In order to embrace sustainability, companies should change their management practices towards more efficient resource use. Food waste being a misuse of resources, we identify its causes and possible ways of minimising it. To achieve this goal, we conducted explorative research with qualitative and quantitative data through in-depth semi-structured interviews and an open questionnaire with top Spanish food service companies. Results show that most businesses mainly tend to minimise food waste according to economic criteria, without taking into account the social, ethical or environmental factors. As a consequence, just “visible”…